Product Availability: Our products are always available as they are presented in electronic format. A customer receipt goes out with every order purchased online.

Courses are emailed as soon as your credit card is processed. For those customers who send in personal checks or Money Orders, the courses will be emailed after the check clears the bank.

NOTE: We do not honor returns or refunds of any Email-based courses that have already been emailed to you after purchase as they may have been opened and the Workbook and Quiz have been read. This also applies to courses for which you requested a printed version to be sent out to you.

IMPORTANT: Once an Email-based course goes out, we follow up by Email with the customer to check if the course has been received. If we do not hear back by Email from the customer the same day, it is automatically assumed that it has been received. It is the customer's responsibility to inform us the same day if the course is not received in their Inbox. There are no exceptions to this rule. Thus, there can be no refunds.

FREE Shipping and Handling: The majority of our customers request acupuncture courses to be sent to them via email to their Inbox to save time. In the case of shipping out a Printed Version of a course, we ship using USPS.com and pay for the shipping instead of the customer.

Your questions...

"I just completed my Email Download course and have sent in my Quiz Answers. I now want the paper version to be mailed to me for free. Can I have this?"

The customer is given the option of requesting either the Email Download of the course or the Printed Version PRIOR to taking the classes. If you had chosen the email download method, the courses were sent via email for your convenience. In the future, please let us know that you require the Printed Version and not the Email Download method, and we will gladly ship out the Workbook and Quiz for your chosen course. You will not have the pay any postage for that, as we will carry the cost for your convenience. You also have the option of printing out the Workbook we emailed you on your own computer.

"I'm in a hurry to get my re-certification CEUs. Can I E-Mail my Acupuncture course Quiz Answers to you to save time?"

Yes, you may email your Quiz Answers to us at Staff@acupuncture-ceus.com at the Testing and Re-Certification Center, where your Quiz Answers will be graded. Your certificate will be E-mailed to you the same day. There is no extra charge for this; we provide this service as a convenience for our customers.

Please follow the following exact instructions below in order to E-mail your Quiz Answers to us:

Instructions for sending answers by E-mail for same day certificate issuance   

Email your answers to our Testing Center at Staff@acupuncture-ceus.com in the EXACT format below.    

Please make sure the items below are part of your plain text E-mail (no attachments), all in ONE E-Mail:  

Your Name:  

Name of Acupuncture Course:  

License Numbers: (Supply State License Number and/or NCCAOM License Number if you have one.)  

Address:  

Valid E-mail where the certificate can be sent:  

Phone Number:  

Affirmation - Your Affirmation should look exactly like this: (I have completed the course and quiz as required and am solely responsible for an inquiry which may arise with my Licensing Board.)  

Answers to the Quiz should be in this easy sample format:

1. A

2. B

3. C

4. D

5. True

6. False  

If you follow the above directions, your certificate will be issued the same day for your convenience in order to save you time and assist you in obtaining your CEUs quickly.  

Thank you for your cooperation.

"How can I place my order?"

You can place your order by phone, email, mail or online 24 hours a day.

We accept credit cards or a personal check. To place an order over the phone, please call our office at 480-495-6295 today and we will be happy to assist you in completing your transaction.

Please contact us at the Testing Center by email: Staff@acupuncture-ceus.com